Terms of Service

Acceptance of Terms

By accessing our website, engaging our services, or entering into a service agreement with greenharbors GmbH, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our services or access our website.

These terms constitute a legally binding agreement between you and greenharbors GmbH. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes acceptance of the new terms.

Company Information

Services Description

greenharbors provides professional tax advisory services including but not limited to:

• Tax compliance and preparation services
• Strategic tax planning and consultation
• Business tax advisory services
• VAT services and compliance
• Personal tax advisory services
• Tax dispute resolution and audit support

All services are provided in accordance with Austrian tax law and professional standards for tax advisors. The specific scope of services will be defined in individual service agreements or engagement letters.

User Obligations

By using our services, you agree to:

• Provide accurate, complete, and timely information required for the provision of services
• Comply with all applicable laws and regulations
• Pay all fees and charges in accordance with agreed terms
• Maintain the confidentiality of any sensitive information shared during service provision
• Not use our services for any unlawful or prohibited purposes
• Notify us promptly of any changes in your circumstances that may affect our services

You are responsible for ensuring that all information provided to us is accurate and complete. greenharbors is not responsible for any consequences arising from inaccurate, incomplete, or misleading information provided by you.

Professional Standards

greenharbors operates in accordance with professional standards and ethical requirements applicable to tax advisors in Austria. We maintain professional indemnity insurance and adhere to continuing professional development requirements. Our services are subject to professional oversight and regulatory requirements that govern the tax advisory profession.

Fees and Payment

Fees for our services will be agreed upon in advance and documented in service agreements or engagement letters. Unless otherwise specified:

• Fees are exclusive of VAT, which will be added where applicable
• Payment terms are typically 30 days from invoice date
• Late payment may result in interest charges as permitted by law
• We reserve the right to suspend services for overdue accounts

All prices are quoted in Euros unless otherwise specified. We reserve the right to adjust our fees with reasonable notice in accordance with market conditions and cost changes.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of greenharbors GmbH or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, distribute, or display any content without our written permission
• Use our trademarks, logos, or brand names without authorisation
• Modify, reverse engineer, or create derivative works from our content
• Use automated systems to access or collect information from our website

Any work product created specifically for you during the provision of services will be owned by you, subject to our right to retain copies for professional records and compliance purposes.

Confidentiality

greenharbors is committed to maintaining the confidentiality of all client information in accordance with professional standards and legal requirements. We will not disclose your confidential information to third parties except as required by law, with your consent, or as necessary for the provision of services (such as to other professional advisors working on your behalf).

Limitation of Liability

To the maximum extent permitted by law, greenharbors GmbH's liability for any claims arising from or related to our services is limited as follows:

• Our total liability shall not exceed the fees paid for the specific services giving rise to the claim
• We shall not be liable for any indirect, consequential, or punitive damages
• We shall not be liable for any loss of profits, business, or opportunity
• Claims must be brought within one year of the date you became aware of the circumstances giving rise to the claim

This limitation of liability does not apply to liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law. Our professional indemnity insurance provides additional protection as required by professional regulations.

Force Majeure

greenharbors shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government actions, or technical failures. In such circumstances, we will use reasonable efforts to minimise any disruption to services.

Data Protection

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to our data processing practices as described in the Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Termination

Either party may terminate the service relationship with reasonable notice. Specific termination provisions will be set out in individual service agreements. Upon termination:

• All outstanding fees become immediately due and payable
• We will return your documents and records as requested
• Confidentiality obligations will continue indefinitely
• We may retain copies of records as required for professional and legal compliance

greenharbors reserves the right to terminate services immediately in cases of non-payment, breach of these terms, or where continued service would violate professional or legal requirements.

Governing Law

These Terms of Service are governed by and construed in accordance with Austrian law. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the Austrian courts, with venue in Graz, Austria. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Dispute Resolution

In the event of any dispute arising from our services, we encourage clients to first contact us directly to seek resolution. If direct negotiation is unsuccessful, disputes may be referred to mediation or, if necessary, to the appropriate professional body or Austrian courts as outlined above.

Website Terms

Additional terms apply to your use of our website:

• You may use the website for lawful purposes only
• You may not attempt to gain unauthorised access to any part of the website
• You may not transmit any harmful or malicious code
• We reserve the right to restrict or terminate access to the website at any time

The website is provided "as is" without warranties of any kind. We do not guarantee that the website will be available continuously or error-free.

Contact Information

If you have any questions about these Terms of Service, please contact us:

These Terms of Service constitute the entire agreement between you and greenharbors GmbH regarding the use of our services and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.